Making Every Contact CountMaking a difference, one conversation at a time.

I attended the half day MECC training at the Crowndale Centre and found it to be very positive. It was highly informative and interactive through groupwork and feedback and it was really positive meeting other people from different departments and organisations, for example, Adult Social Care, Housing and external organisations such as pharmacies and Healthwatch.

It seems MECC is catching on with many on what it can deliver and how to apply it.